Help near you
Emergency numbers, out-of-hours doctors, pharmacies and free Italian courses in your town.
Useful numbers
112EmergenciesSingle number for police, ambulance and fire brigade. Free, even without credit.Call116117Out-of-hours doctorDoctor for non-urgent problems at night and on holidays. Active in many regions: if it doesn't answer, look up the «guardia medica» for your town.Call1522Violence and stalking helplineFor anyone facing violence or stalking. Free, 24/7, also in other languages.Call800 290 290Anti-trafficking helplineFree, anonymous help for victims of exploitation and trafficking, including at work.Call
Free Italian courses (CPIA)
- They're public schools for adults aged 16+, Italian and foreign.
- Italian courses are free (sometimes there's a small fee for materials).
- There are courses from pre-A1 up to A2 and beyond, and for the lower secondary diploma.
- The CPIA A2 certificate is accepted for the EU long-term residence permit.
Useful offices near you
A&E (pronto soccorso)For real emergencies: they treat you even without a health card or residence permit.
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What to bring
- ID and health card, if you have them
- Medicines you take
What to ask
- «Ho bisogno di un medico.» (I need a doctor.)
- «Mi fa male qui.» (It hurts here.)
Duty pharmacyPharmacies open at night and on holidays. Pharmacists also advise on minor ailments.
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What to bring
- Doctor's prescription, if you have one
- Health card
What to ask
- «Ho mal di testa / febbre. Cosa mi consiglia?» (I have a headache / fever. What do you suggest?)
CPIA – adult schoolFree Italian courses and lower secondary diploma for adults.
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What to bring
- ID document
- Codice fiscale
- Residence permit or receipt, if you have one
What to ask
- «Vorrei iscrivermi a un corso di italiano.» (I'd like to sign up for an Italian course.)
- «Quando iniziano i corsi?» (When do courses start?)
ASL – Choosing a doctorRegistering with the national health service, health card, choosing a family doctor.
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What to bring
- Residence permit or receipt
- Codice fiscale
- ID document and, if you have it, proof of residence
What to ask
- «Vorrei iscrivermi al Servizio Sanitario e scegliere il medico.» (I'd like to register and choose a doctor.)
Addresses open in Google Maps, so they're always up to date. Before going, check the opening hours and whether you need an appointment.
Words to know
Tap a word to hear how it's pronounced.
aiutohelpambulanzaambulancepronto soccorsoA&Efebbrefeverfarmaciapharmacy
General information, updated October 2026. For your case, always check with the relevant office.